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Editorial Policy

Outage news on this site has one job: tell readers accurately what is broken, who confirmed it and when it is fixed.

How we report

  • We name the source of every claim: the company’s status page or statement, a government agency, or the news outlet that reported it.
  • We report causes only when the company or an official body has stated them. Otherwise we say the cause has not been disclosed.
  • We do not present outage-report counts from other trackers as facts; when a source cites them, we say who did.
  • We do not speculate about hacking, sabotage or blame.
  • We update stories when service is restored or new official information appears, and we show the update time.

How stories are produced

Stories are prepared by the Outages Now Editors with the help of software that gathers official notices and published reports and drafts a summary. Drafts are checked against the cited sources before they are published, and we link to those sources.

Independence

No company pays to be covered, left out or described in a particular way. Advertising and affiliate links, if present, never influence what we report.

Questions or concerns: [email protected].